Exam Code: 7004.1
Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
System Administration & Configuration25%- Feature Implementation
  • 1. Call processing and services
    • 2. Integration with Avaya Aura
      - Element Manager & System Manager
      • 1. Dialing plans and routing configuration
        • 2. User and device provisioning
          Maintenance & Monitoring25%- Routine Maintenance
          • 1. Backup and restore procedures
            • 2. Software upgrades and patches
              - System Monitoring & Alarms
              • 1. Performance monitoring tools
                • 2. Log analysis and alarm handling
                  Troubleshooting & Fault Resolution20%- Common Fault Isolation
                  • 1. Call routing and signaling problems
                    • 2. Hardware and media gateway issues
                      - Diagnostic Tools
                      • 1. Network and protocol troubleshooting
                        • 2. Trace commands and system utilities
                          Security & System Management10%- Access Control & Security
                          • 1. Security best practices
                            • 2. User rights and authentication
                              System Architecture & Components20%- IP Peer Networking
                              • 1. Network Routing Service (NRS)
                                • 2. IP Peer configuration and protocols
                                  - CS 1000 Hardware and Software Architecture
                                  • 1. CS 1000E and CS 1000M platforms
                                    • 2. System components and redundancy

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      1. Click the Exhibit button. %

                                      You are asked to review the existing trunk information for your customer.
                                      According to the Element Manager screen capture shown in the exhibit, which type of trunk is this?

                                      A) Virtual Trunk
                                      B) Direct Inward Dial
                                      C) Recorder Announcement
                                      D) Central Office Trunk


                                      2. You are implementing IP Peer Networking in a Communication Server 1000 network. For correct call routing, the digits dialed by users must be manipulated to conform to the dialing requirements of the trunk. Which statement describes a property of digit manipulation?

                                      A) It is only available on branch offices
                                      B) It has the ability to delete and insert leading digits
                                      C) Programming is shared across all network common trunks
                                      D) It uses 64 tables for digit replacement


                                      3. When deploying ESA for IP telephones, a method for determining the location of the IP telephones is required. If you are deploying internally, what would one method be?

                                      A) Deploy ESA Package 382 (Virtual Office).
                                      B) Deploy Discovery Manager (DM)
                                      C) Deploy Location Information Services (US)
                                      D) Deploy ESA Package 387 (Virtual Office Enhancement)


                                      4. Click the Exhibit button.

                                      A customer has a Communication Server 1000RIs. 7 x system. Telephone users are required to use Basic Alternate Route Selection (BARS) to make toll calls.
                                      What Class of Service (CLS) adjustment must you make telephone in order to allow the system to use the telephone network class of service (NCOS) to determine call eligibility?

                                      A) change the CLS entry SRE to FR2
                                      B) change the CLS entry SRE to CTD
                                      C) change the CLS entry SRE to UNR
                                      D) change the CLS entry SRE to CUN


                                      5. Click the Exhibit button.

                                      Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?

                                      A) The call will terminate at the Albany location at extension 7449.
                                      B) The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.
                                      C) The call will terminate at the Boston location at extension 7449.
                                      D) The call will terminate at the LDN of 518-267-7300 over Route 10


                                      Solutions:

                                      Question # 1
                                      Answer: A
                                      Question # 2
                                      Answer: B
                                      Question # 3
                                      Answer: B
                                      Question # 4
                                      Answer: C
                                      Question # 5
                                      Answer: A

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