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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Networking and High Availability- Network connectivity and resiliency
  • 1. Redundancy, survivability, and failover mechanisms
    • 2. IP networking for Communication Server 1000
      Installation and System Administration- Configuration and administration
      • 1. Dial plan and feature administration
        • 2. User and device configuration
          Troubleshooting and Diagnostics- Fault isolation and recovery
          • 1. Alarm and log analysis
            • 2. Network and telephony problem resolution
              Communication Server 1000 Architecture- System architecture and components
              • 1. Communication Server 1000 hardware platforms
                • 2. Avaya Aura integration and system roles
                  Maintenance Operations- Routine maintenance procedures
                  • 1. Backup and restore operations
                    • 2. Software upgrades and patch management

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Click the Exhibit button.

                      Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?

                      • A. The call will terminate at the Albany location at extension 7449.
                      • B. The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.
                      • C. The call will terminate at the Boston location at extension 7449.
                      • D. The call will terminate at the LDN of 518-267-7300 over Route 10
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      A customer has deployed a Communication Server (CS) 1000 RIs. 7 x system at their site. They have asked you if the CS 1000 has a feature that can extend and ring calls to other locations. You have decided that Personal Call Assistant (PCA) will meet the customer's requirements and verified that the system is equipped with Package 398, and that it has sufficient ISM parameters. Which step must be performed first when implementing PCA?

                      • A. Locate or configure a Superloop for PCA
                      • B. Enable the PCA feature for the customer
                      • C. Configure Flexible feature codes for PCA control
                      • D. Configure the telephone parameters to support PCA
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Click the Exhibit button.

                      Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?

                      • A. RLI 4
                      • B. RLI 2
                      • C. RLI 9
                      • D. call will not complete as dialed
                      • E. RLI 3
                      Reveal Solution  Discussion  0

                      Correct Answer: A  🗳️

                      Click the Exhibit button.

                      You are responsible for maintaining a small Communication Server 1000 RIs. 7 x SA system. The customer decided against using Basic Automatic Route Selection (BARS) for call routing. They are now reporting that the user of extension 2001 is blocked when attempting to dial local call using the COT access code.
                      Based on the exhibit, what adjustments should be made to the system to allow the user of extension 2001 to dial local calls only by directly accessing the COT Route?

                      • A. Change the Class of Service of extension 2001 to Semi Restricted (SRE) and leave the TGAR setting of two (2) on the COT Route.
                      • B. Change the TGAR of extension 2001 to zero and leave the Class of Service setting of Toll Denied (TLD) on extension 2001.
                      • C. Change the TGAR of the COT Route to zero and change the Class of Service setting of extension 2001 to Conditionally Toll Denied (CTD)
                      • D. Change the Class of Service of extension 2001 to Conditionally Unrestricted (CUN), leave the TGAR setting of two (2) on the COT Route.
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      A customer would like to simplify their network administration by migrating existing Communication Server (CS) 1000 RIs. 7 x system in multiple locations into a single centrally deployed CS 1000 system. They want this change to be transparent to the end users so that can continue to use the same dial plan and features currently in place.
                      Which feature can you implement to meet the customer's requirements?

                      • A. Hybrid Dialing
                      • B. Zone Based Dialing
                      • C. Coordinated Dialing
                      • D. Uniform Dialing
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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