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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation and Integration | 28% | - Configure SSO and authentication providers - Configure email and notification templates - Integrate external systems via APIs and connected apps - Implement Einstein bots and chat functionality - Build and configure Experience Builder pages and components - Implement search functionality and content tagging |
| Analytics and Monitoring | 13% | - Monitor site performance and user engagement - Implement error handling and logging - Configure Site.com analytics and reporting - Conduct user feedback collection and optimization |
| Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Identify key stakeholders and user personas - Understand customer business objectives and challenges - Define scope and create solution design |
| Solution Design and Business Logic | 28% | - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Set up and manage CMS content and files - Design Experience Cloud site architecture (themes, templates, branding) - Design data access and visibility rules - Implement security model (profiles, permission sets, sharing rules) |
| Change Management and Training | 13% | - Define support processes and escalation paths - Create training materials and end-user guides - Develop user adoption strategy and documentation - Plan and execute change management activities |
Salesforce Certified Experience Cloud Consultant Sample Questions:
What is a prerequisite for creating a user that has a Partner Community license?
- A. The ''Enable as Partner'' action must be present on the Account page layout.
- B. Ensure that the partner user has the '' Enabled as partner'' permission set.
- C. The Enable as Partner'' action must be present on the User page layout.
- D. Select ''Enable as Partner'' in the Experience Workspace.
Correct Answer: A 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
The system administrator at Cloud Kicks (CK) has deactivated their Experience Cloud site to do some maintenance and cleanup.
How should the administrator ensure that CK custorners do NOTreceive a welcome email when the site is once again active?
- A. Disable the Send welcome email checkbox for the site.
- B. Remove all profiles fromthe site's membership and add them again after the site is activated.
- C. Use Data Loader to remove all members' email addresses.
- D. Use the new Service Not Available (SNA) feature.
Correct Answer: A 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
DreamHouse Realty (DR) is designing a digital experience for its global real estate team. The realtors will need access to Knowledge, reports and dashboards, and Leads coming in from the website. Leads are converted to Opportunities by an internal DR deal desk.
Which license type meets this requirement?
- A. Customer Community Plus
- B. Partner Community
- C. Channel Account
- D. Customer Community
Correct Answer: B 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers
- A. Components in the template header and footer sections cannotbe assigned to an audience.
- B. Record Type criteria cannot be assigned to a component.
- C. Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.
- D. Up to 2,000 audiences can be created.
- E. Domain criteria are not available in sandbox or Developer Edition orgs.
Correct Answer: A,B,E 🗳️
Universal Containers (UC) maintains multiple customer experiences, but only one profile for No customer has access to more than one experience Which two steps should the UC admin taka to grant access to each customer?
Choose 2 answers
- A. Edit the applicable user profile
- B. Create a permission Set
- C. Select the profile for a given experience
- D. Select a permission pot for a given experience
Correct Answer: C,D 🗳️
Explanation: Only visible for VCE4Plus members. You can sign-up / login (it's free).
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