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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. A small organization that is implementing an ISMS based on ISO/lEC 27001 has decided to outsource the internal audit function to a third party. Is this acceptable?

A) No, the outsourcing of the internal audit function may compromise the independence and impartiality of the internal audit team
B) Yes, outsourcing the internal audit function to a third party is often a better option for small organizations to demonstrate independence and impartiality
C) No, the organizations cannot outsource the internal audit function to a third party because during internal audit, the organization audits its own system

2. According to scenario 6. Alex used terminology and concepts that were not understood by participants. Which principle of effective communication strategy did Alex NOT follow?

A) Transparency
B) Credibility
C) Appropriateness

3. FinanceX, a well-known financial institution, uses an online banking platform that enables clients to easily and securely access their bank accounts. To log in, clients are required to enter the one-lime authorization code sent to their smartphone. What can be concluded from this scenario?

A) FinanceX has implemented a securityControl that ensures the confidentiality of information
B) FinanceX has incorrectly implemented a security control that could become a vulnerability
C) FinanceX has implemented an integrity control that avoids the involuntary corruption of data

4. Employees of the Finance Department did not fully understand the awareness sessions. What should TradeB do to avoid similar situations in the future? Refer to scenario 6.

A) Adjust awareness sessions to the target audience based on the activities they perform within the company
B) Extend the duration of the training and awareness session
C) Consider self-studies as the type of activities needed to address the competence gaps

5. Which situation described in scenario 2 Indicates service unavailability?

A) Lucas was asked to change his password weekly
B) Attackers still had access to the data when Solena delivered a press release
C) Lucas was no! able to access the website with his credentials

Solutions: