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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. Click the Exhibit button.

A new customer reported an issue on their sire in Milan. The IP telephone can login but cannot make calls to any agents that are using analog telephones. Based on the System Monitor traces shown in the exhibit, what is the problem?

A) You need to buy additional licenses
B) All cards may not be seated correctly.
C) Embedded Voicemail is not running properly.
D) 20 packets missed means too many packets lost; IP Office stops the call proceeding.

2. A customer wants to implement a converged solution with the IP Office and VoiceMail Prol. The customer wants to be able to receive Voice Mail messages in Outlook, have the ability to save the .wav files , and receive voice mail notifications when a massage is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?

A) Unified Messaging
B) Voicemail Pro with IMS
C) Message Manager
D) Outcalling
E) Voicemail Pro with UMS

3. The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?

A) Configuration Action
B) Condition Action
C) Database Action
D) Miscellaneous Action

4. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) HTTP
B) POP3
C) IMAP
D) MAPI

5. Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

A) SET AUTH 0
B) SET LIC 1
C) SET SMBLIC 1
D) SET PHNIC 011

Solutions: