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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design Your Workflows: Spotlight on Slack's APIs | 13% | - Select correct API: Web API, Events API - Manage rate limits - Understand API terminology and versioning - Implement Web API and Events API - Socket Mode vs HTTP event delivery |
| Topic 2: Design for Security | 19% | - Implement OAuth 2.0 and token rotation - Comply with compliance and governance requirements - Manage scopes and permissions - Secure data storage and transmission |
| Topic 3: Design for Scale | 9% | - Support Slack Connect and shared channels - Use Enterprise Grid Sandbox - Build for Enterprise Grid |
| Topic 4: Tools | 5% | - Use Bolt framework - Sample code and resources - Block Kit Builder - Slack Developer Tools (SDT) |
| Topic 5: Design the Interactive Flow of Your App | 20% | - Build workflows and use cases - Use Block Kit to build user interfaces - Align design with Slack architecture - Handle user entry points: commands, shortcuts, actions |
| Topic 6: Distribute Your App | 7% | - Publish to App Directory - Manage app lifecycle and updates - Private distribution |
| Topic 7: Apps in the Slack Platform | 7% | - Securely store and retrieve data and tokens - Choose appropriate Slack surfaces: App Home, modals, messages - Automate and enhance workspace operations - Set up collaboration for app development |
| Topic 8: APIs for Managing Your Slack | 12% | - Audit API for monitoring - Admin API for workspace management - SCIM API for user and group management |
| Topic 9: Design a Great User Experience | 8% | - Follow Slack design principles - Design accessible and consistent interfaces - Onboard and guide users |
Salesforce Certified Slack Developer Sample Questions:
1. A company wants to integrate a Slack app for managing IT support tickets. The app should enable employees to easily report technical issues.
Which feature should be used to initiate the ticket creation process?
A) Set up a global shortcut that opens a form for employees to report their IT issues
B) Use an interactive message in a common IT channel for employees to report issues
C) Develop a bot that proactively asks employees if they have any IT issues to report
D) Create a slash command that employees can use to start the ticket creation process
2. In which of these scenarios is it most appropriate to use the Slack Admin API?
A) To customize the theme and appearance of Slack channels for individual users
B) For building a Slack bot that schedules meetings based on users' Slack statuses
C) To analyze the frequency of messages posted by users in various channels for productivity tracking
D) When automating the addition and removal of users from a workspace in sync with an external HR system
3. You've developed a Slack app that provides real-time updates and notifications specific to project management tasks within a single workspace.
Why would you want to contain this app to only that workspace?
A) To avoid potential conflicts and confusion caused by multiple instances of the app
B) To allow the app to access sensitive data from multiple workspaces for analysis
C) To take advantage of the app's multi-workspace management capabilities
D) To increase the app's monetization potential by charging a subscription fee per workspace
4. Your Slack app needs to respond to messages that include specific keywords in any public channel.
Which event should your app subscribe to in the Events API to achieve this?
A) message.channels
B) app_mention
C) message.im
D) file_shared
5. Your application needs to programmatically send a message to a specific user's direct message channel in Slack.
Which method from Slack's Web API should be utilized for this purpose?
A) chat.postMessage
B) im.open
C) users.list
D) conversations.create
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |

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