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SAP C_C4HFSM_91 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Master Data Management | 12% - 18% | - Master Data Configuration
|
| Topic 2: Analytics and Reporting | 8% - 12% | - Business Analytics
|
| Topic 3: Administration and Configuration | 8% - 12% | - System Administration
|
| Topic 4: Business Rules and Automation | 8% - 12% | - Automation Features
|
| Topic 5: Smartforms and Reporting | 8% - 12% | - Forms and Documentation
|
| Topic 6: Customer Self-Service and Crowd Service | < 8% | - Customer Engagement
|
| Topic 7: Mobile Field Service Execution | 12% - 18% | - Mobile Application Usage
|
| Topic 8: Planning and Dispatching | 12% - 18% | - Resource Planning
|
| Topic 9: Integration | 8% - 12% | - System Connectivity
|
SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
Question 1
Is it possible to trigger a sync-process each time you open the mobile app? Determine whether this statement is True or False.
A. True
B. False
Question 2
How can you set up authorizations in the Administration module in SAP Field Service Management?
Choose Two correct answers.
A. Assign user groups to users.
B. Assign user groups to permissions.
C. Assign permissions to used groups
D. Assign users to permission.
Question 3
You are a service planner in SAP Field Service management. How Can you find a suitable technician in the planning board? Choose the correct answer.
A. Use a checklist
B. Use a workflow
C. Use a filter
D. Use a business rule
Question 4
Which features are available in the smart form designer? Choose Three correct answers.
A. Design new icons
B. Import translations
C. Preview report
D. Copy template
E. Create custom elements
Question 5
SAP FSM uses full-text search / elastic search in its web applications views and filters. Determine whether this statement is True or False.
A. True
B. False
Solutions:
| Question 1 Answer: A | Question 2 Answer: A,C | Question 3 Answer: C | Question 4 Answer: B,C,D | Question 5 Answer: B |
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