Aim of the Certificate Exam
The certification exam is designed to help the candidate excel and command his future progression. It is designed to
- Provide individuals with a mark of excellence that is extremely recognized by the clients and seeks within across the industries
- Differentiate individual in a crowded job market
- Empower individuals to execute tasks with confidence and skill
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Oracle Utilities Customer Care and Billing 2 Essentials
Scope
This certificate verifies the fundamental knowledge to become an Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html
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Oracle 1z1-562 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Metering and Usage Management | - Meter Reads
|
| Topic 2: Customer Information and Account Management | - Customer Management
|
| Topic 3: Use the Oracle Utilities Application Framework | - Business Objects
|
| Topic 4: Payments and Financial Processing | - Payment Processing
|
| Topic 5: Navigate the Oracle Utilities Customer Care and Billing User Interface | - Control Central
|
| Topic 6: Collections and Credit Management | - Collections
|
| Topic 7: Billing and Rate Processing | - Rate Structures
|
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