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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Which are the main CM interfaces?

A) FM, Care, NOC management, Field maintenance management, NPO.
B) FM, PM, NOC management, Field maintenance management, NPO, customer and vendors.
C) FM, PM, NOC management, Field maintenance management, SM.
D) PM, NOC management, Field maintenance management, NPO, SM.

2. During the bidding phase, what type of support can be provided by Procurement Management?

A) Prepare training plans to develop Subcontractor competence level.
B) None. Operations Manager is responsible for negotiating the Subcontractor contracts after the deal with the customer is closed.
C) Proactively develop the supply chain for required consumables.
D) Ensure cost efficient, qualified and compliant Subcontractor solutions for the customer project.

3. As far as network operations meetings are concerned which of the following statements is correct?

A) In the regularly organised operational team meetings my major focus is to check the timekeeping and performance of the operations team members.
B) Due to cost saving measures I only organise network operations team meetings if major changes in scope or SLA's occur from customer side.
C) I'm organising regular operational team meetings in order to get a feeling about the status of the different operational teams.
D) I'm organising regular operational team meetings to keep the operations team fully informed about the operational status at a detailed level and to check if any re-planning and/or modification of the Transition or Transformation plan is required.

4. What are the key activities needed to Analyze Resource Performance?

A) Analyze and evaluate the performance of the identified network elements, units, platforms etc to find the root cause of the identified performance degradation, Remote resolution of hardware in the networks.
B) Analyze and evaluate the performance of the identified network elements, units, platforms etc. to find the root cause of the identified performance degradation, Analyze and evaluate the interworking of the network elements, units, platforms etc. to find the root cause for the service degradation.
C) Report creation, KPI's and Measurements analysis, Identification of the network element that caused the degradation & Fault Resolution.
D) Analyze and evaluate the performances of the identified network area to then identify the alarms associated to the performance degradation, Associate each of the identified alarms with the single measurement that caused the service degradation and forward that information to the FM team.

5. Which option is MOST likely to considerably reduce service costs?

A) Provision of services using the shared delivery model.
B) Controlling Field Operations from the GD
C) Utilise best practice from NSN's PS Global Services.
D) The use of subcontractors.

Solutions: