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Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills
Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Skills measured
- Manage contacts and groups (10-15%)
- Manage the Outlook environment for productivity (20-25%)
- Manage messages (35-40%)
- Manage schedules (35-40%)
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:
- MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
- The MOS 2016 exam format incorporates multiple projects.
Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
Microsoft 77-731 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Manage Contacts and Tasks | - Create and assign tasks - Track task progress and updates - Create and manage contacts |
| Topic 2: Manage Outlook Environment | - Customize Outlook settings and options - Configure mail accounts and profiles - Navigate Outlook interface efficiently |
| Topic 3: Manage Schedules | - Configure reminders and recurrence - Schedule meetings and invites - Create and manage calendar appointments |
| Topic 4: Manage Messages | - Compose and send email messages - Organize and manage messages - Apply rules and filters - Use search and categorize emails |
| Topic 5: Manage Outlook Data and Settings | - Manage folders and mailbox structure - Use backup and export features - Configure data files and archiving |
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