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IBM 000-920 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Agent Configuration and Management | - Tuning and performance optimization - Agent deployment and configuration - Managing monitoring agents |
| Topic 2: Reporting and Analysis | - Trend analysis and metrics interpretation - Performance reporting capabilities - Custom report generation |
| Topic 3: Problem Determination and Troubleshooting | - Common issues and resolution steps - Log analysis and diagnostics - Identifying performance bottlenecks |
| Topic 4: Product Architecture and Components | - Integration with IBM Tivoli Monitoring infrastructure - Data collection agents and monitoring components - ITCAM for Response Time architecture overview |
| Topic 5: Monitoring and Data Collection | - Response time data collection mechanisms - Transaction monitoring and tracking - Application performance measurement |
| Topic 6: Installation and Configuration | - Installation of ITCAM Response Time components - Connectivity with monitored applications - Initial configuration and environment setup |
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