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Huawei H21-287_V1.0 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operation, Maintenance and Optimization | - Performance optimization principles - System monitoring and troubleshooting |
| AICC Solution Design and Deployment | - System deployment architecture - Integration with enterprise systems |
| Presales Service Process | - Customer requirement analysis - Solution positioning and design |
| AI Contact Center (AICC) Solution Overview | - Core value and industry scenarios - AICC architecture and components |
Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:
1. Which AICC architectural principle is key to achieving scalability, allowing you to add more ports or agents by adding more servers of a specific type?
A) Proprietary Hardware Appliance
B) Shared-Tenant Database
C) Modular, Component-Based Design
D) Monolithic Design
2. What is the primary benefit of using a "hybrid" AICC deployment model (combining on-premises and cloud components)?
A) It allows the customer to keep sensitive data on-premises while leveraging cloud scalability for variable workloads.
B) It is always the cheapest option.
C) It is the simplest to manage.
D) It does not require an internet connection.
3. In the context of AICC high availability, what is the difference between "N+1" and "1+1" redundancy models?
A) 1+1 provides better performance, while N+1 is more cost-effective.
B) N+1 provides one spare component for N active components, while 1+1 is an active-standby pair.
C) N+1 is for software, 1+1 is for hardware.
D) They are identical and can be used interchangeably.
4. In the context of AICC solution design, what does "horizontal scaling" refer to?
A) Expanding the solution to support new geographic regions.
B) Adding more servers of the same type to a pool to handle increased load.
C) Increasing the resources (CPU, RAM) of a single server.
D) Adding new features to the software.
5. When sizing the database server for AICC, which type of database workload is most typical?
A) The database is only used for storing configuration.
B) A mix of transactional (e.g., recording CDRs) and analytical (e.g., generating reports) queries.
C) Purely transactional workloads.
D) Purely analytical workloads.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: B |
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