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HP Hp2-E24 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs Analysis | - Identifying customer business requirements - Mapping services to business outcomes |
| Contracts and Renewal Management | - Service contract lifecycle - Renewals and upsell opportunities |
| Service Sales Fundamentals | - Positioning services in solution sales - Sales methodologies for services |
| HP Services Portfolio Overview | - Lifecycle services and support models - HP service offerings and value propositions |
| Solution and Value Selling | - Competitive differentiation of services - Value-based selling techniques |
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