Exam Code: E20-918
Exam Name: IT-as-a-Service Expert Exam for Cloud Architects
Certification Provider: EMC
Corresponding Certification: Cloud Architect
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EMC E20-918 Exam Syllabus Topics:

SectionWeightObjectives
ITaaS Planning and Design25%- Service level management
- Financial modeling and chargeback
- Architecture and infrastructure design
- Service catalog definition
Discovery, Assessment and Evaluation20%- Business and IT alignment
- Current state analysis
- Gap analysis and requirements gathering
Trust, Security and Compliance20%- Data protection and privacy
- Identity and access management
- Risk management and security controls
Organizational and Governance Planning20%- Policy and compliance framework
- Roles and responsibilities
- ITaaS governance model
Service Design and Management15%- Automation and orchestration
- Monitoring, reporting and optimization
- Service lifecycle management

EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:

1. The sales organization within a large enterprise has determined the need to immediately implement a mobile sales tool for its field staff. There are two SaaS solutions available that meet their requirements.
The CIO wants to develop the solution in-house and claims that IT can develop the application at only slightly more cost than the SaaS solutions, and it would be more secure. Estimated time to deliver the application from internal IT is 10 weeks.
Who should make the decision to determine the best solution?

A) Architecture Committee
B) Board of Directors
C) IT governance bodies
D) IT Strategy Committee


2. Refer to Scenario 5.
Refer to the exhibit.

An innovative high-end graphics and multimedia firm with a substantially virtualized IT infrastructure wishes to consider cloud enablement next, as part of its logical progression to ITaaS.
As a first step, the firm plans to transition one relatively low-risk service -- daily backup -- to a public CSP. The existing backup strategy involves array-based cloning, followed by backup of the clones with dedicated servers. The system is functional; however, since the backup target device is due for a technology refresh, the firm is open to alternatives.
In evaluating alternatives, the key consideration is the ability to meet backup windows for daily incremental backups during the work week.
As advisor to this firm, you have conducted a quick assessment of the candidate applications and storage involved in daily backups. Relevant details are presented in the exhibit.
-- Exhibit -
Another evaluation point is the completion time for weekly full backups to the cloud service provider. Which would have the most favorable impact on full backup speed?

A) Low capacity growth rate for volumes
B) Target-based deduplication
C) Source-based deduplication
D) Use of thin provisioning for volumes


3. An enterprise decided to place some sensitive data - intellectual property - in the public cloud and implemented security mechanisms to protect this data.
Recently the public cloud provider's systems had a security breach. The enterprise was not concerned because they felt their data had been completely protected. All of the services housing the data are protected by an IPS application and no alerts were generated by the system.
How did the enterprise protect its data?

A) The data was not encrypted but the enterprise maintained a backup of the data in a secure off-
site location.
The cloud provider's logs showed that the enterprise's services were not copied.
B) All data in the public cloud environment was encrypted at-rest and in-transit. The encryption
keys were under complete control of the enterprise and were not available to the public provider.
The cloud provider's logs showed that the enterprise's services were copied.
C) All data in the public cloud environment was encrypted in-transit only. The encryption keys were
under complete control of the enterprise and were not available to the public provider.
The cloud provider's logs showed that the enterprise's services were neither accessed nor copied.
D) All data in the public cloud environment was encrypted at-rest and in-transit. Copies of the
encryption keys were secured by the public cloud provider using 1024-bit encryption.
The cloud provider's logs showed that the enterprise's services were neither accessed nor copied.


4. An enterprise company has a large, virtualized data center. They are currently in the process of auditing their virtual servers to ensure they are in compliance with regulatory requirements.
They want to be able to check new and existing virtual servers for compliance and automatically remediate any virtual machines that are found to be out of compliance.
As a Cloud Architect, which product would you recommend for this purpose?

A) VMware vCenter Configuration Manager
B) VMware vCenter Orchestrator
C) RSA Archer eGRC Platform
D) Cisco Intelligent Automation for Cloud (CIAC)


5. A public cloud service provider wants to improve their IT capabilities in the following areas:
1 - Storage performance trending
2 - More comprehensive element management
3 - Holistic visibility across their storage services
4 - Security and Audit Log Management
5 - Reduce troubleshooting time
Which three areas is ProSphere best suited to address?

A) 1, 2, and 3
B) 3, 4, and 5
C) 1, 3, and 5
D) 2, 3, and 4


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: C

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