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Avaya 3103 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance & Troubleshooting | 25% | - Call Flow & Connectivity Issues - Monitoring & Logging - Performance Optimization |
| Topic 2: Scopia Solution Architecture & Components | 25% | - Scopia Endpoints & Clients - Scopia MCUs & Gateways - iVIEW Management Suite |
| Topic 3: Installation & Configuration | 25% | - MCU & Gateway Deployment - iVIEW Server Setup - Endpoint & Desktop Client Configuration |
| Topic 4: Networking & Protocols | 25% | - H.323, SIP, and NAT Traversal - Media Transport & Encryption - Firewall & Port Configuration |
Avaya Radvision Scopia Solution for Video Communications Sample Questions:
1. What is the maximum High Definition (HD) resolution supported by the Elite MCU?
A) 1080i
B) 720P
C) 1080P
D) 480P
2. Given the Raise-Hand option is enabled in the Scopia@ Desktop Administrator Client tab, when is this feature available during the conference?
A) It is always available.
B) It is only available when a participant is muted by the moderator.
C) It is available when the lecturer is in Participant mode.
D) It is not available for regular users.
3. When outside the company and traversing a firewall, which port does not a Scopia@ Desktop
Client need to use in order to connect to the server?
A) Client Port 90 and Media port 90
B) Client Port 80 and Media port 443
C) Client Port 80 and Media port 444
D) Client Port 88 and Media port 80
4. Refer to the exhibit.

You initiate a conference and would like to fix the video of one of the participants into a specific sub-frame of the main layout. How do you do it?
A) Change the video layout to a single screen.
B) Disconnect the participant from the conference, drag their icon to the new conference view and dial them back into the conference.
C) Highlight the participant's record in the participants list and click the Lock icon.
D) Drag the participant's name from the participants list into the required location in the conference view.
5. If a call from an H.323 endpoint to a Scopia@ Desktop Client fails, which two logs are required to determine the root cause? (Choose two.)
A) iVIEW logs
B) IBM LDAP logs
C) Scopia@ Desktop Server logs
D) Pathfinder logs
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A,C |

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