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Avaya 33160X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Architecture and Installation | - Platform Requirements
|
| Maintenance and Support | - System Maintenance
|
| Workforce Engagement Solution Overview | - Solution Components
|
| Configuration and Administration | - Integration Management
|
| Monitoring and Troubleshooting | - Troubleshooting
|
Avaya Workforce Engagement Support Certified Sample Questions:
1. When analysing an Avaya Workforce Engagement recording integrations with Avaya Contact Recorder Advanced (ACRA) What are the three main components? (Choose three)
A) Customer Environment.
B) RIS (Recorder Integration Service).
C) Archive
D) Storage
E) Recorder
2. A technician needs to verify the license applied in Framework for an Avaya Contact Recorder Advanced (ACRA) To enable Trusted License, which feature must be checked under License Management?
A) ACRA
B) Back Office - Item Tracking
C) Avaya
D) Enable Named Employees Unit of Measure
E) AWFO
3. When running backups in Avaya Workforce Engagement, what must be used to execute this task?
A) Database Management Service Account
B) Installation Account
C) Management Service Account
D) Maintenance Account
4. In which migration process to Avaya Workforce Engagement can the test mode migration be used?
A) Side-by-side
B) Server reuse
C) In-place
D) Site migration
5. Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?
A) The SR validator compares the current installation and configuration to the requeriment file for that server
B) The server group and server type are automatically detected by the SR Validator
C) The SR validator attempts to fix any issues it finds
D) All server validation information is maintained on a separate logging server
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A |

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